Privacy Policy

1. Information We Collect

At Monyratna, we collect information to provide you with the best jewellery shopping experience. The information we collect includes:

• Personal Information: Name, email address, phone number, shipping address, and billing address
• Payment Information: Credit/debit card details, UPI information (processed securely through payment gateways)
• Account Information: Username, password, purchase history, and preferences
• Technical Information: IP address, browser type, device information, and cookies
• Communication Data: Your inquiries, feedback, and correspondence with us

2. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your purchases and inquiries
• Sending promotional offers, newsletters, and updates (with your consent)
• Improving our products, services, and website functionality
• Preventing fraud and ensuring security
• Complying with legal obligations and regulations
• Personalizing your shopping experience

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, shipping companies, and IT service providers
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

All third parties are required to maintain the confidentiality and security of your information.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure payment gateway integration
• Regular security audits and updates
• Restricted access to personal information
• Secure data storage and backup systems

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling them may affect website functionality.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format
• Restriction: Limit how we process your information

To exercise these rights, contact us at info@monyratna.com

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries outside India. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when the policy was last revised. We encourage you to review this policy regularly.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: